At the beginning of the month I was asked to speak at a panel that discussed Social media, Social Networks and “What’s Coming Up Next”. In research for this discussion, I came up with a few insights on what I foresee coming up next in the world of social media.
Here are my top 10 insights:
1) The physical and digital worlds will be more highly connected than ever before – already today we are able to run in the park and track our progress online while sharing it with our friends or track our weight loss, or even our ovulation (well, some of us, that is) with iPhone apps that connect to our Facebook and twitter profiles and enable us to keep track of our progress as well as share the data with our friends. Robert Scoble had a brilliant presentation on this topic at the last TNW Conference in Amsterdam. You can see it here.
2) Facebook, Twitter and other major social networks will become increasingly what Fred Wilson coins “Social Dashboards”. In essence, Facebook and Twitter are social channels on which other companies can grow and develop their own technologies and businesses. Both Facebook and Twitter have created economies far larger than many nations. Take for example, companies like Stocktwits, Tweetdeck and Zynga, (amongst others) that have gained huge profits “piggybacking” on these two platforms.
3) Until now, brands have been very concerned with bringing as many people as possible to their pages. Consumer brands can now finally reap the fruits and build social commerce stores where Facebook users (all 700 Million of them) can purchase products on their favorite social network without needing to go to any destination site. Facebook will become one of the major channels of future online shopping.
4) Companies like Google, Facebook and Amazon are currently collecting information about each any every one of us: Our likes and dislikes, our interests and disdains. Soon in an age of Web 3.0, an age of Semantic Web, we will no longer need to search for information on the Web as information will find us based on all this data which companies are collecting. The right information will be served to the right people at the right time, saving us all a lot of time, effort and energy.
5) Mobile technology will become more dominant and NFC technology will be developed further enabling it to offer us special promotions, coupons and tips based on our geographical location and the interest graph we discussed in insight #3.
6) Human Relationships will no longer be as physically dependent and we will befriend and hang out with people from all over the world and all walks of life, all ethnicities and all beliefs, creating a worldwide melting pot.
7) We will no longer be passive media consumers. Media will interact with us in dynamic ways on all platforms. Just like gamers playing WOW today, we will all become a part of a virtual world unknown to us yet where we will all be avatars in the game of life.
8 ) As the Web is overloaded with more information, the content that we are exposed to will become more and more customized to our needs as companies will large sums of money to companies like Facebook and Google, making sure that the information we are exposed to is highly targeted to our interests. Rather than experiencing information overload, we will actually experience the opposite effect.
9) Companies will understand better how to measure the ROI of social media and realize that social media is not about the number of people brands have in their communities but rather the amount of engagement that they see on their page and the overall online sentiment they faced this month as opposed to the last. See Gary Vaynerchuk’s response to how companies should measure the ROI of social media in the video link above.
10) Services will become increasingly crowdsourced. Whether it be the way that we get from point A to point B (Waze), the way that we find answers to our questions (Quora), the manner in which we test our Websites (uTest), the way that we get things done (Fiverr) or the way that we share information (Wikipedia).
All of these insights are of course complete speculations based on my years of experience in the world of social media and following of trends occurring all over the digital space. Do you agree with these speculations? Is anything missing? What do you think is coming up next in social media?















and free will will die.
That response by Vay-ner-chuk is legendary. I’m going to respond with “your mother” to every question i ever get at a conference going forward.
<!– p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; line-height: 21.0px; font: 14.0px Helvetica; color: #bd1c1d} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; line-height: 21.0px; font: 14.0px Helvetica; color: #bd1c1d; min-height: 17.0px} span.s1 {text-decoration: underline} –>
<p>With the massive growth in brands’ online social presence will come a need to find scalable automated moderation solutions which work across all sites simultaneously . Using human moderators alone will prove too costly even for large global brands. </p>
<p> </p>
<p>Yes, I do work for a company who develops such a solution (@crispthinking) , but I still think it is something which will become a big consideration for many brands in the very near future. </p>
<p> </p>
Social TV will become huge in the next two years. It will be interesting to see how social networks, games and technologies adapt and integrate with the big screen.
@Oxana Morozowska@crispthinking wow – what happened here?
i think mobile will play a larger role in addition to what you have indicated above – on-the-go access, as something that accompanies television viewing (i.e. making the experience more social) and gamification in business (i.e. rewarding behavior beyond what Linkedin, Foursquare and others do today)
I think you are spot on with most of these proedictions, but I also think that what Google does in social is going to be pivotal, as will be the company that manages to crack open the ‘wallet in your smartphone’ concept.
Er. Predictions. No idea what a proediction is – sounds vaguely legal and threatening.
Please put an “x” on the “One New Comment” annoying popup thing so that people wishing to actually read the article can do so without having to click it to get rid of it, then manually scroll back up to the point where their annoyance level got high enough to make it less disruptive to have to scroll back up than to see that bubble over the top of the content.
@Zee@crispthinking I don’t know? Crazy code all over my comment….
Nice post!
Some great predictions there. Social games is growing but I think more brands will cotton onto it – e.g. like 7-Eleven and Zynga, Kylie Minogue and her Access All Areas game etc – and realise the value having branded content in front of millions in a game context. We’re doing the same at the moment for unsigned musicians in a Music Festival game – tapping into music discovery and merging it with social media and gaming festivalsgame
I agree more with Facebook becoming an future online shopping, Facebook already has a section like that, if this happens, it will be the biggest online shopping mall because trust wouldn’t be an issue, amazon and the likes will have a run for their money. With over 700 million users, nobody can beat that.
Should be very interesting to see how that all turns out. WOw.
http://www.complete-privacy.no.tc
Hey Zee – Yeah, that garyvee answer is brilliant and so spot on!
James, I agree with your point and that’s what I meant in point # 7
No mention of data. A teeny weeny oversight maybe?
Number 3 has already been answered with the power of BidZzar, an online auction facebook app:
http://www.businesswire.com/news/home/20110614005745/en/Social-Media-Startup-BidZzar-E-Commerce-Collaborative-Charitable
I believe this article is pretty spot on! Look out for a company that will enhance real world relationships using the latest crowdsourcing and mobile technology: Follow @thecrowdboard. Are You on the Board?
Hopefully, in Web 3.0 there still will be opportunities to find “free information” instead of costumized information only… If not, I would regard the web as gone ad absurdum
the way that we get things done (Fiverr) sir please do some research lots of things are that site are stolen from website sites and software owners , do you think this is the future of the web, sell any stolen thing at low price ? if you want prof then http://www.incomediary.com/scammer-alert/ + lot of video gigs
@videoseo , I agree with you. On top of that 60% of the sellers are scammers or totally incompetent. I much prefer http://www.goferr.com
Goferr gives a 110% refund and guarantee against scammers and timewasters. ‘com no think about it… people post what they will do for $5? It it realistically possible? Ask your self that everytime you get scammed at Fiverr
@Yosemite Lodging but lot of good things are at Fiverr but they should take some action on Scammers
I agree that almost all of them will be realized. But with all the security issues around, the questions is when…
Pretty save bets, really. What about Social Media Overload?
#4 Searching for new data and discoveries is part of the human nature, although data collecting firms will be able to determine more accurately what we have been looking for and suggest suitable alternatives to same search patterns, they will never be able to predict what we will look for in the future. Searching for reliable data on the web is very far from being optimal, so I believe that indexing the data in more reliable and accurate way will be more realistic.
I disagree with
I think what is missing from this list is how social media will work on the local level…I believe people will want more substance in their relationships than just seeing words on the screen from someone a world away. I think social media will connect different countries and cultures, but it will also serve to connect our communities and help us identify people with similar interests in our community, and establish relationships with businesses we visit regularly. -@brittanybotti
What I miss here is the enterprise part of social media. More and more companies are implementing social media tools for enterprise communication. With systems like colinked and Jive they make big improvements in internal communication. This is the next step in social media (or at least one of…).
Because no-one is speaking about ROI in Social Media, check this Slideshare presentation about Social Media ROI: http://www.slideshare.net/karagos/social-media-is-dead-long-live-social-media-roi