Google just announced new features that will make our search results much more social; but is this really what we want?
Google’s assumption is that we would enjoy getting personalized results. While it may be appealing, it doesn’t come without risks, which Eli Pariser pointed out in his book ‘The Filter Bubble‘. It’s definitely worth reading, but to summarize it very briefly, his argument is that personalization means we could end up living in a bubble, where dissent and serendipity would have disappeared. What worries Pariser even more is that passive personalization often comes without any warnings. How many people know that their Google search results are different from their colleagues’?
Personalization doesn’t equal social
But even assuming personalization is the way to go, there’s no reason to believe going social is the best way to do it. Sure, it would take more effort for each of us to teach Google what we prefer, but there’s a good chance we’d get much more efficient results than through our social graph.
For people like me, who use Google for work on a daily basis, these new features are actually worrisome. Will I have to unfriend people I like to keep my search results clean? You all know what I am talking about: we all have friends and family who post random old links, and although we like them very much in the right context, we wouldn’t necessarily rely on them when we are looking for the latest article on CES.
This is where the bubble comes into play: while we may tolerate disagreeing with our neighbors on politics, we may not be as open-minded if their preferences show up when we Google the name of our favorite candidate for the next election.
Good for Google, but what’s in it for us?
To be fair, a toggle will let you remove “personal results” – not to mention private navigation, which will let you get rid of most of Google’s customization, as long as you don’t log into services like Gmail. Yet, it tells a lot about Google’s vision on the future of search.
This is not the first time Google has tried to inject social into search, but the relative success of Google+ takes it to a whole other level. As with many Gmail users, I am logged into my email account whenever I am online, and I could help but notice how it has progressively turned into an online identity – which is now also seamlessly tied to Google+ and YouTube.
More than an email provider, Google is progressively trying to become our englobing online environment. The appeal of this integration for Google is pretty obvious: better targeting, hence better ads. But what about users? Do we want our friends to follow us everywhere we go, even in places as intimate as search?



















I think it all boils down to the main reason you use Google the search engine.
To me, the search engine is very different from Google+ and from Gmail, and from Google Alerts and from Google Reader. I use all of these different products, but separately.
I don't know if I'm the only one doing this.
But Google is not solving any problem for me by trying to integrate search and social.
And when a business isn't solving a customer's problem, it isn't a good sign..
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LikeThey can do all they want to try and tap into that social media element but it's never going to work. Social Networks are dead. I believe people are going to start abandoning them in droves. The fad of sharing everything we do with everyone we've ever met is over. It's just a matter of time.
http://mankabros.com/blogs/chairman/2011/05/19/social-networks-are-dead/
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LikeI think it's disingenuous to downplay the toggle feature, there was absolutely zero reason for Google to include that besides the User experience, and they have actually made de-personalization easier than ever.
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LikeI find a lot of value in it, especially when more users join Plus and you start to search for events, interests and activities and, in addition to finding out what people in your circles enjoy and recommend, you can connect with new people who share similar passions.
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LikeOh no! Things are changing! That must mean everything is going to get worse!
Everybody calm the hell down. If you don't want the personalized results, turn them off, or just use the global results. It's not the end of days, it's not even really an annoyance. If you don't like it, you click one button and done.
Otherwise, there is a lot of value to be had from personalized search. I follow people on G+ because I trust their judgement and tastes. I know that these people will find awesome things that I may not find. But, I also know that those posts will often get lost in the ether because I don't check those services enough. This fixes that, because if I search for something, and someone I trust already found it, that result will be surfaced. That's value.
If it gives Google more juice for ads and such, then so be it. That's a fair trade in my book.
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LikeMike I think the key here is that you "follow people on G+ because I trust their judgement and tastes". What will happen when/if G+ becomes more mainstream and we start adding people because we know them offline? I may enjoy personalized results, but not interferences from every single of my social acquaintances.
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LikeAnna Heim To assume that will happen is to ignore how Google does things. People complained about that exact issue with the Main Stream in Google+, so Google added "noise control" sliders to Circles, so you could control that problem. I would think it's far more likely than not that Google would add those same controls to this new search personalization.
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LikeMike I hope you're right.
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LikeAnna HeimMike Yeah I'm sure they'll let you weigh which of your circles have the most influence on your personal search results.
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LikeNice article, however, while understandable, I think the fear you express might use some softening.
Not "all" the results would be linked to social. My understanding was that it'll be a bit like the "sponsored" results, which means you'll have a section with the "social" search results that may or may not be on top, then a regular section with the usual search results.
If I search for "tennis", I'll be happy to see that my buddy Jon is planning on playing tomorrow somewhere. So I actually welcome that social section being on top, but I understand that some might prefer not to be distracted because of a less serendipitous initial intent when searching. And in that case, the option to deactivate this makes also perfect sense.
I don't know if Google gets social as much as Facebook or Twitter or LinkedIn does, but they sure do serious forays in it, and I trust their will to be a significant player in the area. To do that, they know they'll have to bring us a compelling - non scary - user experience, they learned it the hard way.
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Likesymbyoz Agreed, from the screen capture I inserted and Google video, we can see it will be somewhat separate from general results. Still, I'm pretty sure I'll turn it off as soon as it shows up.
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