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This article was published on November 4, 2016

Samsung is in shambles as it recalls 2.8 million glitchy washing machines


Samsung is in shambles as it recalls 2.8 million glitchy washing machines

Samsung just can’t catch a break – and things keep getting worse. The company has recalled 2.8 million top-load washing machines following reports that the devices are falling apart during use.

The Consumer Product Safety Commission issued the recall announcement today, warning owners that using the machine could pose a “a risk of injury.”

Here’s what the CPSC said:

The washing machine top can unexpectedly detach from the washing machine chassis during use… This recall involves 34 models of Samsung top-load washing machines.  The washing machines have mid-controls or rear-controls. Model numbers and serial information can be found on two labels affixed to the back of the machine… Consumers should check with Samsung to see if their washer is recalled.

According to the CPSC, the South Korean giant has so far registered “733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis.” Nine of these incidents have resulted in injuries, including a broken jaw, injured shoulder as well as other impact or fall-related traumas.

Earlier this year, the tech giant faced a class action lawsuit following a litany of consumer complaints about exploding washing machines.

Speaking of explosions, Samsung has been catching a lot of heat about its fire-bursting Galaxy Note 7 flagship device. Following multiple Note 7-related fire hazards, the company recalled and eventually discontinued the line completely.

In case you own a Samsung washing machine, better make sure it’s not listed in the recall – ideally, before its detachable top slaps you in the face. Head to this page for more details about the affected washing machines.

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