Lots has been written and hyped about Twitter since its creation three years ago. Twitter has been touted as the fastest growing social network (19% of U.S. Internet users tweet), and a communication medium with still unforeseen capabilities. The company closed a $100M funding for a $1 billion valuation on Sept 25 of this year. It brought in new investors (T. Rowe Price and Insight), therefore setting new expectations for a possible IPO.
That much-discussed funding brought the question of revenue, or rather the lack of it, as well as the lack of a clear business plan. Twitter plans to get $4M in revenue this year, a far cry from a $1 billion valuation. Also Twitter seems to have reached a plateau of about 21 millions unique visitors per month (even though that number does not account for access via 3rd party applications, which is used by more than half of the users). Thus the questions are: how and when Twitter will generate any sizeable revenue; and how Twitter will generate more traffic and get more people to use its services?
The most obvious sources of revenue, advertising and premium features, are still to be developed. Advertising will not come before next year at best, and premium features for businesses are still looking for their foothold (like detailed analytics, insight in the retweeting dynamics, reports on followers and their behavior, trusted accounts, ROI measurements, etc).
Even though Google CEO Eric Schmidt called Twitter a “poor man’s email”, he was willing to pay Twitter a fee to access the full tweet feed, as did Microsoft. And Microsoft gained some momentum by making the service available right after the announcement. The details of the deal are still unknown, but Twitter could not have better demonstrated how relevant it is on the scene of real-time search by striking a double deal with the two search giants. Bringing real-time search in advertisements certainly opens a new revenue stream for targeted ads. When Google launched in September 1998, nobody really knew how much revenue would be generated by advertisement. Fast forward 10 years, and AdWords produced about 2/3 of the $22 billion revenue of Google in 2008. So this new stream of revenue could be more than substantial, and Twitter will be a major source for shaping it.
The last question is how Twitter will increase the number and the loyalty of its users, hoping this will also increase the quality and relevance of the tweets (90% of the traffic is generated by 10% of the users, and a quarter of the tweets is spambot generated). Twitter has been refraining from providing utilities to manage tweets and followers, and that led to a proliferation of small startups. It will come a time –the sooner the better—where some consolidation happens in that ecosystem, bringing more automation and getting more people to sign up to the service. Twitter’s decision to support French, Italian, German, and Spanish languages will also make it less US/UK centric and more international.
The other extension strategy gravitates around mobile applications, which is certainly the fastest growing platform for a communication medium like Twitter. In that respect, the recent agreement of Twitter with India’s largest mobile operator, Bharti Airtel, is significant: SMS updates from Twitter will be received via SMS for free. Less significant but still emblematic, the low-profile Peek is going Twitter in the US. By negotiating fast and free access to updates via mobile phones, Twitter is hoping to increase its user base. With WiFi and WiMax becoming ubiquitous, mobile Twitter clients will produce real-time, location aware, tweets that can be used by marketers, direct sales, urban traffic controllers, emergency response, and many more services still to be discovered. You could imagine using Twitter update’s API to allow a group of followers to cooperate on a shared application –e.g., a game, a knowledge database, etc.
Twitter started to answer those questioning its lack of business model by positioning itself as a major content provider for real-time search, and by establishing itself as a (quasi) free mobile communication application. Whether Twitter will successfully monetize its content directly, or produce revenue from direct advertising and communication, will be seen in the next 12-18 months.















Like the microblog so much. Don’t konw why i can’t login it from China. and another famouse microblog fanfou.com in China, which supports an open api cannot be opened, either.
The 21 million unique visitors are only the ones from the US. In september Twitter had 58,4 million visitors worldwide in September, according to comScore…
Well said.
Twitter has a great potential to become a platform for message-centric apps, reserach tools, etc.
But we have to see what Google Wave brings in the next 12 months too. It has the potential to revolutionize the way we see things and work merging emails, collaboration, IM, microblogging and collaboration in one single platform where you do everything from one portal.
If users Wave everything (check Facebook, Tweet, check Emails, etc.) using soon-to-be-developed widgets from one single platform, these guys should reconsider their future plans.
Google is making OS for PC & mobile and will support Wave natively on such platforms. Scary as it seems (whic it is) it might happen and then we all have to review our busines plans.
Twitter’s upcoming plans is very nice,but i like it as networking site and i don’t think that any other networking site compare with it.
http://www.goarticles.com/cgi-bin/showa.cgi?C=2145800
Google Wave is certainly an interesting move by GOOG. I am not sure what will be the impact though –Wave looks like a pretty disruptive collaboration platform, but how practical is it? What I have seen so far is that you spend more time distracted than actually collaborating. Maybe users will set the pace for a better way of working with that platform (like users shaped the usage of Twitter).
I hope Twitter will develop as an ubiquitous medium for all of us to share and expand, independently of Google. Frankly, Google is looking more and more like MSFT, and too much power in one company has never been good.