TNW Response to COVID-19: Read more →

TNW Response to Coronavirus (COVID-19)

COVID-19 Response

Our community’s health and safety is of paramount importance to us and remains our top priority. As the situation with COVID-19 evolves, we continue to take the necessary steps recommended by the RIVM and the World Health Organization (WHO) to ensure the health and wellbeing of our community. As we monitor the situation, you will find our updated policies and implemented health and safety measures here.


Your safety and wellbeing

We have implemented a number of measures around hygiene and social distancing, as recommended by the RIVM, and the World Health Organization (WHO).


These measures include:

- We regularly disinfect high touchpoint areas to minimise risk, such as doors, door handles, elevator buttons and coffee machine displays;

- We limit the amount of seating in shared areas such as meeting rooms, phone booths, hallways and our Clubs;

- We actively display guidance in our spaces on hygiene, one directional routing and social distancing measures;

- Our Clubs serve “to-go” only coffee and lunch options;

- Where and when necessary, members are asked to pre-book a slot to enter our spaces;

- Guests must check in at reception and declare that they have no symptoms;

- Hand sanitizers are readily available throughout our spaces;

- If a case of COVID-19 is confirmed by any resident or member, that individual/team is responsible for notifying the TNW Spaces team;

- If a case of COVID-19 is confirmed in any of our locations, we will notify all members and, if necessary, temporarily close for deep cleaning and disinfection.


General building rules:

- Maintain a 1.5m distance from others;

- No handshakes;

- Wash or disinfect your hands frequently and thoroughly;

- Guests must check in at reception and declare that they have no symptoms;

- If you are visiting a TNW location other than your own, you must also check in at reception and declare you have no symptoms;

- Do not come to the building if you or your housemate feels unwell and/or have COVID-19 like symptoms;

- We recommend not coming into the building if your colleague are/is being tested for COVID-19, and until the result is negative;

- Inform the TNW team if you or any member of your team has tested positive for COVID-19.


Access to our spaces

All our locations continue to be accessible 24/7 for residents (office & dedicated desk members) who have their own key.


When and where necessary, Members without an office or dedicated desk must be pre-book a spot to enter our spaces and check in at reception. Maximum occupancy varies per location.


Guests must check in at reception and declare via a form that they are symptom-free.


TNW Community Support is available online via [email protected] between 08:30 - 17:00 (Monday to Friday).


Reception opening times vary per location. Check tnw.to/manual for location-specific information about COVID-19.




Events & Meetings

Starting October 15, 2020, we will not host any in-person, in line with the government regulations.


All of our programming has also moved to an online format, so this is accessible for our community from any location.


Our Meeting Spaces are available for external bookings, up to a maximum of 30 persons. The maximum capacity varies per space, per location, and is based on having 1.5m distance between each guest in a given space. Get in touch with us at [email protected].



We’re here to help

Many companies will be reviewing the distribution of their workforce, how to work remotely or how to work part-time. We’re happy to advise on these matters and have updated floor plans available on how to set up your office in the best way.


Questions? Reach out to us via [email protected].


Last updated: October 15, 2020