We received this statement from a spokesperson:
We’ve spoken with our sellers, and after careful consideration we’ve decided to retire the Square Order app. We are focusing our efforts on other tools and marketing services that help sellers grow their business, like online ordering, gift cards, or delivery with Caviar.
It seems Order didn’t receive the traction Square was hoping for – it makes sense for the company to lighten its portfolio a bit and refocus its efforts on more successful ventures like its premium food delivery service, Caviar.
That said, while Square is shuttering order pickups as part of a standalone app, customers can still order items for pickup from businesses powered through Square Online Store.