Zendesk has appointed Tifenn Dano Kwan as its new chief marketing officer, bringing in a veteran enterprise SaaS marketer as the company accelerates its pivot toward AI-powered customer service. Dano Kwan replaces Kelly Waldher, who joined the company from Google in 2023. The appointment comes at a defining moment for Zendesk. The company has spent […]

  Capchase, a New York-based vendor financing platform for enterprise technology companies, has raised more than $200 million in new funding to scale its embedded lending infrastructure globally. The round, a mix of debt warehouse facilities and equity from institutional investors, is the company’s largest to date and reflects growing demand for financing tools that […]

A study of 75,000 brands by SEO platform Ahrefs has found that YouTube mentions are the strongest correlated signal for whether a brand appears in AI-generated search results, outperforming every other factor the researchers tested across ChatGPT, Google AI Mode, and Google AI Overviews. YouTube mentions, defined as any time a brand name appears in […]

Amazon Web Services has launched a product that lets retailers build their own AI-powered shopping assistants using the same technology that powers Amazon’s Alexa for Shopping. The AWS Agentic Shopping Assistant packages architecture guidance, starter code, and hands-on support from AWS’s Generative AI Innovation Center into a solution that the company says can be deployed in […]

Spotify has launched a feature called Podcast Clips that lets listeners select, trim, and share specific moments from podcast episodes. A new scissors icon in the Now Playing view opens a clipping tool where users can mark a segment of audio, preview it, and share it via social media, messaging apps, or a direct link. […]

  Robinhood has launched a platform that lets users connect AI agents to their brokerage accounts to execute stock trades autonomously. The company is also introducing a virtual credit card designed specifically for AI agents, making it the first major consumer brokerage to open both trading and spending to autonomous software. The agentic trading system […]

The Tel Aviv-founded defence-AI firm has closed a $31M Series B led by PSG Equity, bringing total funding to $60M as it scales US operations from Washington DC. Airis Labs, the defence-AI startup that has spent the past two and a half years operating in stealth, emerged publicly on Tuesday with $60m in total funding, […]

YouTube has announced that it will begin automatically detecting and labelling videos that contain significant photorealistic AI-generated content, using internal signals rather than relying on creators to disclose it themselves. The change marks a shift from the platform’s existing system, which has depended on voluntary creator disclosure since it launched in 2024. The automatic labels […]

Berlin and Madrid are resisting the European Commission’s push for binding legislation on Huawei and ZTE, citing Beijing-retaliation risk and the cost of AI-infrastructure build-out. Germany and Spain are leading opposition inside the European Council to the European Commission’s draft plan to ban Huawei and ZTE equipment from EU telecom networks at the bloc level. […]

For many participants across insurance and property ecosystems, current valuation challenges did not emerge from a single moment or event. Multiple economic cycles, demographic shifts, evolving construction practices, and changing consumer expectations have accumulated over time, creating a landscape that can sometimes feel difficult to fully trace. Limited visibility into how these layers developed has […]