As an entrepreneur, you need no introduction to a workflow setting; it’s the one thing all businesses have to deal with. Regardless of the nature of your business, you cannot operate without processes: managing and delivering the product or service to the end user. Hence, experts believe that a good process is one of the qualities successful businesses have in common.
Rigid business processes aren’t the nicest to handle. Employees often battle with getting past the complexities in the face of speed bumps – and this causes friction in the workflow. When that happens, an organization’s business operation is threatened, exposing it to the possibility of folding up.
You don’t want to be at the receiving end of chaos due to a troubled workflow.
Here are four ways to create a better workflow by harnessing the power technology.
1. Create an effective standard operating procedure
A standard operating procedure is an instructional document that guides employees on how to execute tasks. Standardization creates an avenue for repetitive successful performances.
Most times, errors from work operations are an offshoot of inadequate instructions – the absence of an effective resource to consult for clarification in the face of confusion.
One organization that has benefited immensely from process standardization is car production company Toyota, through their Toyota Production System, which has proven to be a great success.
It takes creating an effective standard operating procedure to get the most of it. With digital technology, there are tools for creating standard operating procedures that convert.
2. Work remotely
The office has evolved from a physical location to any space where work can be done.
Unlike the past where employees had to be physically present in the office to have access to work resources, now, they can access everything on the go.
A study on What Leaders Need to Know about Remote Workers revealed that people who work remotely are happier and more productive than their office counterparts.
With the right work apps, team work and collaboration are made possible in absentia; employees can work from anywhere and at any time, well guided with all the necessary instructions with a few clicks on their technological devices.
As an employee, you aren’t left out of the benefits. If you are out of the office, either attending to other pressing issues or simply cooling off, you don’t have to worry about your business running down before you return because it’s business as usual.
3. Keep accurate records
Entrepreneurs are engrossed in productivity activities, often neglecting one aspect that is just as important – record keeping.
Having a grasp of your current business activities gives you an understanding of your performance with an overview of your business strengths and weaknesses.
Keeping accurate records of business activities can be a daunting task for even the most organized businesses in the manual space. Little but important details could be left out, in error, causing inaccuracies in the final report. However, technology has made that a thing of the past. John Henderson, Operation Manager of IDSCA – a PPH Sports Booking Company, explains that digital record keeping provides “full control monitoring to track business transactions and activities with real time reports to provide top notch customer delivery.” You have everything under control.
4. Automate processes
The International Society of Automation defines automation as “the creation and application of technology to monitor and control the production and delivery of products and services.”It goes without saying, that with this, your workflow will be better.
Going down memory lane to when technology was just a dream, businesses had to struggle with complex processes to get even the smallest tasks done. But today, they are singing a different song as technology has come to our rescue.
Why stress yourself when you can automate your processes for better results?
Success in business isn’t about long hours spent working or a high number of employees on the ground but about making the most of the available resources in the shortest time possible. With technology, you can jump a long queue of manual processes, and achieve better results without losing a sweat.
A great workflow isn’t a relief to only the organization but also to their customers as it gives them a pleasant customer experience.
This post is part of our contributor series. It is written and published independently of TNW.
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