Yesterday the US Consumer Product Safety Commission (CPSC) issued a recall for more than 100,000 Toshiba laptop battery packs after several hazard reports.
So far there have been at least four recorded incidents of Toshiba batteries overheating and melting. Fortunately, at present nobody has reported sustaining any injuries as a result of this defect.
To avoid any risk, Toshiba advises to immediately check the model of your battery. The company has also released detailed replacement instructions for the recall.
The defective battery packs were manufactured by Panasonic and sold in more than 39 models of Toshiba Protege, Satellite and Tecra in the period between mid-2011 and early 2016.
The CPSC claims that about 91,000 of the recalled batteries were sold in the US and 10,000 in Canada.
You can check the battery part number to find out whether your laptop runs on one of the faulty units. The part number can be seen on the battery’s label. Defective packs have part numbers beginning with G71C (G71c*******).
Alternatively, you can download Toshiba’s own diagnostic utility here to determine whether your battery is part of the recall. You can also find further instructions on how to obtain a free replacement on the website.
While owners of faulty units are advised to immediately remove their batteries, it is perfectly safe to use your Toshiba laptop plugged-in.