All stories by Warren
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Conversations with customers are an untapped data goldmine for businesses
The rapid rise of the customer data platform suggests brands understand more than ever that customer experience is the new ...
Warren Levitan is co-founder and CEO of Smooch, the omnichannel conversation platform that helps brands build more meaningful relationships with customers. Smooch powers award-winning conversational experiences for CX leaders like Four Seasons, Uber, Betterment and Zendesk.
The rapid rise of the customer data platform suggests brands understand more than ever that customer experience is the new ...
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