Mike Gozzo

Mike Gozzo is an engineer, strategist and serial entrepreneur. In 2014, he co-founded Smooch.io, where he currently serves as its head of product, transforming the way that thousands of businesses and millions of consumers communicate over messaging.

All stories by Mike

Context is the only thing that can save chatbots

We’ve all been there. Bounced around to different departments, put on hold, shifted from agent to agent, forced to repeat ...
- Mike Gozzo

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All stories by Mike

Context is the only thing that can save chatbots

Treat yourself

Who are you?