“The events of this week have made us reflect on our operations in India and we are immediately undertaking a number of important actions. During this review, we will suspend operations in New Delhi,” it said in a blog post.
In the blog post, Uber said that it “must do better” and that it is conducting a full review and audit of its verification, rider feedback and support processes. It also said that it is evaluating its additional screening options to include background checks on all drivers in India “above and beyond what is currently required.”
The company also said that it would be partnering with local organizations that champion the safety of women in New Delhi. It didn’t say when it planned to re-open for business in the city.
Of course, officially ceasing operations in a city that is contemplating a ban perhaps isn’t susprising, but Uber often finds itself in that position and rarely puts things on hold.
➤ MOVING TO A SAFER DELHI, TOGETHER [Uber]