GiffGaff, the UK-based mobile network that uses its members to help run key aspects of the business, has quietly rolled out an official Android app, letting users check their allowance, top up their credit and liaise with the GiffGaff community.
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Launched in 2009, GiffGaff is a subsidiary of Telefonica and runs on the O2 network. There are no call-centers and no contracts – it’s a SIM-only pay-as-you-go service that also offers monthly call, text and data bundles called ‘Goody Bags’. All customer service is administered through the online community forum, and users can receive remuneration by spreading the word and helping out with technical queries.
An Android app has been a long time coming, and this is in addition to its existing My GiffGaff app for iPhone.