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	<title>The Next Web &#187; Marc Benioff</title>
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		<title>More Social, Freemium Chatter Coming from Salesforce.com</title>
		<link>http://thenextweb.com/apps/2010/11/19/more-social-freemium-chatter-coming-from-salesforce-com/</link>
		<comments>http://thenextweb.com/apps/2010/11/19/more-social-freemium-chatter-coming-from-salesforce-com/#comments</comments>
		<pubDate>Fri, 19 Nov 2010 06:59:19 +0000</pubDate>
		<dc:creator>Tris Hussey</dc:creator>
				<category><![CDATA[Apps]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[United States]]></category>
		<category><![CDATA[Marc Benioff]]></category>
		<category><![CDATA[Salesforce.com]]></category>

		<guid isPermaLink="false">http://thenextweb.com/apps/?p=18908</guid>
		<description><![CDATA[<img width="294" height="245" src="http://cdn.thenextweb.com/files/2010/11/5065278912_e6857237dd_o.jpg" alt="IMG_1718" title="IMG_1718" /><br />Read Write Web is reporting tonight on a CRN story (confirmed on Twitter), that Salesforce.com&#8217;s Chatter activity stream product (currently free for Salesforce.com customers or $15/month for non-customers) is going...]]></description>
			<content:encoded><![CDATA[<img width="294" height="245" src="http://cdn.thenextweb.com/files/2010/11/5065278912_e6857237dd_o.jpg" alt="5065278912 e6857237dd o More Social, Freemium Chatter Coming from Salesforce.com" title="5065278912 e6857237dd o photo"  /><br /><p><a rel="attachment wp-att-18909" href="http://thenextweb.com/apps/2010/11/19/more-social-freemium-chatter-coming-from-salesforce-com/chatter2_screenshot_0910/"><img class="alignright size-medium wp-image-18909" title="chatter2 screenshot 0910 260x221 photo" src="http://cdn.thenextweb.com/files/2010/11/chatter2_screenshot_0910-260x221.jpg" alt="chatter2 screenshot 0910 260x221 More Social, Freemium Chatter Coming from Salesforce.com" width="260" height="221" /></a><a href="http://www.readwriteweb.com/cloud/2010/11/salesforcecoms-chatter-to-go-f.php#">Read Write Web</a> is reporting tonight on a <a href="http://www.crn.com/news/applications-os/228300201/salesforce-to-debut-free-version-of-chatter-at-dreamforce.htm;jsessionid=JSI0Kd6ijK++3zy+Pk+Alg**.ecappj03">CRN</a> story (confirmed on <a href="http://twitter.com/#!/Benioff/statuses/5466108949696512">Twitter</a>), that <a class="zem_slink" title="Salesforce" rel="homepage" href="http://www.salesforce.com/">Salesforce</a>.com&#8217;s <a class="zem_slink" title="Salesforce Chatter" rel="homepage" href="http://www.salesforce.com/chatter/">Chatter</a> activity stream product (currently free for Salesforce.com customers or $15/month for non-customers) is going freemium soon.</p>
<p>Salesforce.com CEO <a class="zem_slink" title="Marc Benioff" rel="crunchbase" href="http://www.crunchbase.com/person/marc-benioff">Marc Benioff</a> made this announcement to analysts today (leaked by CRN, as <a href="http://twitter.com/#!/Benioff/statuses/5466108949696512">Benioff said on Twitter</a>) saying that the Chatter product becoming free was a good way to get other Salesforce products into organizations.</p>
<p>Benioff talked about organizations using Chatter to replace aging tools like Lotus Notes; products that just haven&#8217;t kept up with how information flows or is shared today.</p>
<p>But the <a class="zem_slink" title="Freemium" rel="wikipedia" href="http://en.wikipedia.org/wiki/Freemium">freemium model</a>? Is it a good idea for something like Chatter and Salesforce.com? My gut says it is. From my own experience in organizations (large and small and informal) bringing in a free tool, especially one that doesn&#8217;t require additional software to install, is a great way to test and get hooked on the tool. Sometimes the tool isn&#8217;t the right fit. That&#8217;s cool, because nothing was invested. If it is the right tool and the costs make sense &#8230; then you have a new customer.</p>
<p>Though not on the scale of Salesforce.com, I started using <a class="zem_slink" title="Dropbox" rel="homepage" href="http://www.dropbox.com">Dropbox</a> with the free version. I recommended people to it and got more space, but when I got to the point that was filling up my 4 or 6 gigs&#8230;I sprung for the 50 GB package. Simple as that.</p>
<p>Now I have hundreds of files synced (and backed up) there as well as shared folders with my publisher and the rest of the TNW team.</p>
<p>Nice up sell I think.</p>
<p>So Chatter&#8230;if it goes free in the near future (could be as soon as next month), I&#8217;ll certainly give it a shot.</p>
<p>Why not, it&#8217;s free.</p>
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