Have you studied Communication & Marketing or a related study and do you want to use your talent to work on our great products? At TNW Labs we are always looking for smart and motivated talents. Self-starters that have their own ideas and really have a passion for what they do.

About TNW Labs
TNW Labs is a division within The Next Web, here we build our own online services and products… That’s right, we build startups. The idea behind TNW Labs is to build cool tools that solve problems we encounter when doing online business in The Next Web or in a Labs company. We use the tools we create and offer them to others as a service. Want to know more about working at The Next Web in general, or hear from an insider?

The job: Customer Support & Junior Marketeer
As a Customer Support & Junior Marketeer you’ll be our ears and eyes as it comes to user experience and customer satisfaction of our (online) products. In this dual position you’ll be wearing two hats, but only one goal; make our (online) products the best and easiest to use EVER. A role of great importance and impact. Do you think you are up for a challenge? To have fun, help customers, improve yourself and our products and work in the eclectic city of Amsterdam?

The role:
You are the customer’s main point of contact. You see the world from our users’ perspective and work with a team to design interactions and features that our users didn’t even know they should be asking for. Do you know the basics of online marketing, want to learn more on how to increase sales and improve relations with customers via social media, SEO, e-mail marketing and so on? Because besides tweaking our product based on the feedback you’ve collected – together with our team of great developers-, you’re also the ONE that loves to put the product out there and grow it. Since you are the main link between the company and customers, you embody the company values in the eyes of our customers.

About you:

  • You have completed a degree in marketing & sales or communication/multimedia design
  • You have 1-2 years experience in online marketing/ product marketing
  • You speak English at a native level and have great copywriting skills
  • You are preferably up-to-date with the latest SEO and e-mail marketing tools
  • You have advanced skills in analytical and structured thinking
  • You live in Holland
  • You are able to work independently with little supervision
  • You are known for your people and service orientation skills

Please contact Anne van Ommeren, send resume, links of work and a nice letter. We would love to hear from you!