Almost as if on cue, after the announcement from Microsoft about Docs.com, Google Docs is reportedly down for many Google Apps users worldwide.
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We’re watching the Google Apps Status Dashboard, as well. At the moment, the only mention is that Google Docs List is having some issues. This seems to be the root of the problem, as Google Docs List is the API that allows users to manipulate data stored in Google Docs.
According to a notice on the dashboard:
“We’re aware of a problem with Google Docs List affecting a majority of users. The affected users are unable to access Google Docs List. We will provide an update by April 21, 2010 7:36:00 PM UTC-5 detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.”
There’s a ton of flurry on Twitter, with thousands of tweets coming every minute questioning the outage:
“Our team is continuing to investigate this issue. We will provide an update by April 21, 2010 8:36:00 PM UTC-5 with more information about this problem. Thank you for your patience.
The problem we detected does not affect Google Docs List. Instead, impacted users cannot access Spreadsheets, Presentations, Drawings, and Documents created in the new preview version.
Google Documents users can still access and edit documents created in the standard version and those using the preview version can switch to the standard version to create new documents.”
And we’re back!
“The problem with Google Docs List should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
As noted in our previous update, the problem isn’t affecting Google Docs List. In addition, the problem should now be resolved for everything, but Google Presentations.”