Our Vision is to offer the best products and services to our customers. To always exceed customer expectations resulting in customer delight. Our mission is to provide highest possible quality at the right price.
Our commitment to offer nothing but the very best is reflected in our vision & mission statements. We exist because of our customer and we are very grateful to our customers who have made us what we are today. We now strive to take our organization to the next level so that we can serve our customers even better and continue to keep them fully satisfied.
The Techno is a professionally managed company offering outsourced hardware and software support services. With a large talent base and with offices in both Asia and the UK, The Techno has teams located where you need them most: at cost-effective yet professional locations from where your infrastructure can be remotely monitored and managed, and at locations closer home to you, from where our experienced staff can visit your premises to quickly remedy any infrastructure issue that needs delicate but rapid handling.
The Techno is driven to ensure complete client satisfaction, and has formulated the following core ideals that have guided us for most of our corporate existence:
- Precision: In all we do, in all we can do. Above all else, to be precise in our understanding of expectations, deliverables, and associated methodologies.
- Flexibility: To take the edge out of business-critical situations, to modify our approach to match client expectations, and to be proactive and sensitive to all emergent client needs.
- Dedication: To our committed goals, and to offer continued ROI to our clients.
The Techno is founded on the enduring vision of reliability. Our ultimate goal, at all times, has been to ensure that change of any sort finds us ready, willing, and proactive. These three words have been key to our vision, and have percolated down into our overarching policies and into processes and procedures that are operational within our organization.
To us, reliability means much more than just a desire to keep going steadily ahead. We believe in reliability through discipline and knowledge above all else. The Techno dedicates a significant amount of its earnings annually into training for knowledge and skills development within its workforce. Our sessions focus not just on the technical aspects of our work; they also train our staff on softer skills like time management, managerial skills, global communications, best corporate practices, etc.
We understand that reliability comes, more than anything else, with dedication, and this cannot be instilled into anyone through training. Continuous team-building and bonding exercises conducted at various times across The Techno keeps the mood upbeat and fosters a Can Do attitude. With processes built for flexibility and precision, reliability has become a de facto condition of all of our deliverables today.
With every new client comes newer challenges, newer requirements, and this keeps us on our toes, working, learning, innovating continuously. Which is why, despite being in force for a very long while now, our vision still remains strong, valid, and life giving: Reliability in the face of everything else!
The Techno has entered into strategic agreements with a range of technology and management partners, ensuring better access to technology and resources as required on a priority basis.
With an expanding client base that spans the world, The Techno is in expansion mode and is looking for partners who can enter into strategic alliances for enhanced profitability and growth possibilities for both parties. For detailed information about partnership possibilities, please contact us.