Social Media Monitoring and Social CRM
Synthesio is a global, multi-lingual software company specializing in Social Media Monitoring, analysis and engagement. Utilizing powerful monitoring services to help brands collect, analyze and participate in consumer conversations online, Synthesio provides actionable insights that provide an accurate snapshot of a brand’s market, and the tools to engage directly with their customers.
Synthesio’s powerful monitoring dashboards and enterprise-level Unity platform give brands the power to effectively manage their customer relationships on a global scale.
Clients come to Synthesio for :
- Online reputation monitoring
- Crisis monitoring
- Consumer insights and Customer research
- Influencer identification and Engagement platforms
- Online campaign management
- Competitive and business intelligence
- a Do-it-yourself monitoring tool for preferred partners
Founded in 2006, the company has grown across Paris, London and New York, with analysts around the world and the capability to monitor in 50 languages and over 100 countries - helping brands such as Toyota, Microsoft, Mars, MTV and Orange to engage their markets and improve their services.